slotMusic Video Support

slotMusic and Phones

Mobile Phone Compatibility

Please CLICK HERE to determine if your mobile phone if compatible with slotMusic. This list may be updated frequently, so feel free to check back in anytime to see newly added compatible phones.

FAQ for slotMusic cards

Q: I've done everything but the phone still doesn't find the music, now what?

A: slotMusic MP3 files are located in the "My_Music" folder on the slotMusic card. Most phones will recognize the music in this folder and will play it back. Some phones may look for music in another folder. If your phone requires a different folder, it is created upon insertion of the card into the phone. So all you will have to do is to move the music files from "My_Music" to the folder that is recognized by your phone.

So, in case your phone does not play the music files after updating its player's library, it's probably because it is looking for the music files in a specific folder. Here is what you'll have to do to solve this:

  • 1. Insert the slotMusic card into the USB adapter and connect it to your computer
  • 2. Browse to the slotMusic card.
  • 3. Look for a folder name that is not "My_Music" or does not start with "slotMusic_" - that's the folder you'll need to transfer the music files to. Depending on the phone, some examples may include "Sounds", "Sounds/MP3", and "Music"
  • 4. Drag and drop the Music files from the "My_Music" folder on your slotMusic card to the folder you have identified from step 3.
  • 5. Remove the slotMusic card from USB adapter and insert into your phone
  • 6. The slotMusic card should now play in your phone.

Q: What about phones? My phone has a microSD slot. How do I know the card will play?

A: Most phones with a microSD slot support the native slotMusic format, MP3 files up to 320kbps. Some phones even come with media buttons and will recognize a slotMusic card and its music upon insertion. Other phones, such as Windows Mobile phones, may require you to update the music library. If the music isn't instantly recognized, launch the phone's media player and update its library. Refer to the how-to video on the slotMusic.org Support section.

Q: How do I know if I have bonus content (Videos and Images) on my slotMusic card?

A: The package your card came in should have a label on the front that indicates that the artist you have chosen includes bonus content in addition to the MP3 music.

Another way to know if you have bonus content is to look for a folder on your slotMusic card other than the My_Music folder where your music resides. For example videos would reside in the slotMusic_Video folder.

Q: How can I view images or pictures in the bonus content on my mobile phone?

You will first want to find the image that's formatted for your phone. The image that ends in .JPG as the file extension will most likely be formatted to work with your phone. Some phones even support the ability to set this image as your default wallpaper or home screen image.

Q: My slotMusic card came with Bonus Content (Videos and Images) how can I get it to play on my phone?

A: Your first step is to launch your mobile video player or picture browsing application. Some devices may require you to point to the storage card to access the files if it's defaulted to internal memory.

If your phone finds the bonus content available on the slotMusic card after launching your player then you may be able to play or display it (depending on your phone's support of image and video formats). There will be several formats of videos and images stored on your slotMusic card so that you can also view and play them on your computer and other media players.

Q: My slotMusic card has bonus content, but my phone can't find it when I search for videos or images on the slotMusic card.

A: It's likely your phone doesn't have the ability to read the video or image content. The ability to view videos and images is not supported on all mobile phones.

Just because your phone doesn't support viewing the videos doesn't prevent you from enjoying them on your PC or other media players. You can insert your slotMusic card into your PC and play them through the USB adapter.

Q: How can I play Videos included as part of the Bonus Content on my mobile phone?

A: If your mobile phone supports the ability to locate and play video, then you will want to only play the videos on the slotMusic card formatted for mobile phones. These videos will be the .3GP files that have the words "128K" and "QCIF" in their title, and will be the smallest in size of all the videos.

Q: I launched a video in my mobile phone media player and it's not playing or it's only playing audio.

A: This most likely means that you selected the video that wasn't formatted for your phone. You will need to locate the video that ends in .3GP as the file extension and launch it.

If you launch the .3GP file and your phone still does not play the video then it's likely your phone does not support playback of the mobile video on the slotMusic card.

Just because your phone doesn't support viewing the videos doesn't prevent you from enjoying them on your PC or other media players. You can insert your slotMusic card into your PC and play them through the USB adapter.

Contact Us

For more information please click here to visit the slotMusic Forum.

Email: support@slotmusic.org

You can also call us toll-free at 1-888-SM-CARD-1 (1-888-762-2731) from any phone.